Privacy Policy

1. Who We Are

OrganicMend Nutrition LLC ("Company," "we," "us," or "our") operates the website at drinkhybrium.com and is the brand owner of Hybrium Balanced Electrolytes. Our principal place of business is:

OrganicMend Nutrition LLC
10773 NW 58th Street, Suite 135
Doral, FL 33178
Phone: (786) 600-2205
Email: hello@drinkhybrium.com

This Privacy Policy applies to information collected through this website. Purchases made through Amazon.com are subject to Amazon's separate privacy policy (see Section 9).

2. Information We Collect

Information You Provide Directly

• Contact form submissions: name, email address, and message content when you contact us through the website.
• Email sign-up: email address if you subscribe to receive communications from us.
• Business partner inquiries: business name, contact name, email address, and inquiry details submitted through any partner or wholesale form.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and general geographic location (city/state level, not precise)
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation path
• Referring website or search query
• Date and time of your visit

This information is collected through cookies, web beacons, and similar technologies. See Section 5 for details.

Information We Do Not Collect

This website does not currently collect payment card information or process direct financial transactions. All purchases are completed through Amazon.com, which has its own data practices.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries: to answer questions submitted through our contact form.
• To send requested communications: if you sign up for email updates, to send product news, health content, and promotional information. You may unsubscribe at any time using the link in any email.
• To improve our website: to analyze how visitors use the site and identify areas for improvement.
• To comply with legal obligations: to meet applicable laws, regulations, and lawful requests from governmental authorities.
• To protect our rights: to investigate potential violations of our Terms of Service or applicable law.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: We may share information with vendors who help us operate our website and business (such as email platform providers, web hosting, and analytics services). These providers are contractually required to use your information only on our behalf and not for their own commercial purposes.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, property, or the safety of our users or the public.
• Business transfers: If OrganicMend Nutrition LLC is acquired, merges with, or transfers substantially all of its assets to another entity, personal information may be transferred as part of that transaction. We will notify you by posting a prominent notice on our website before any such transfer takes effect.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to operate the site and understand visitor behavior. These may include:

• Essential cookies: necessary for the site to function (e.g., session management).
• Analytics cookies: we may use Google Analytics or similar tools to understand aggregate traffic patterns. These tools may collect your IP address and page behavior. Google's privacy policy is available at policies.google.com/privacy. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
• Marketing pixels: we may use pixels from advertising platforms (such as Meta/Facebook or Google Ads) to measure the effectiveness of advertising campaigns. These technologies may collect information about your activity across websites.

You can control cookie settings through your browser. Disabling cookies may affect some site functionality. Most browsers allow you to refuse cookies or delete existing cookies through their settings menus.

Do Not Track: Our website does not currently respond to Do Not Track signals from browsers. We will update this policy if that changes.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy and to comply with our legal obligations. Specifically:

• Contact form submissions are retained for up to 2 years or until you request deletion.
• Email subscriber records are retained until you unsubscribe or request deletion.
• Web analytics data is retained per the third-party service's standard retention period (typically 14 months for Google Analytics).

You may request deletion of your personal information at any time by contacting us at hello@drinkhybrium.com. We will honor deletion requests within 45 days, subject to our legal obligations to retain certain records.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for data transmitted between your browser and our servers.

No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify affected individuals and, where required, regulatory authorities in accordance with applicable law.

8. Third-Party Links

Our website may contain links to third-party websites, including Amazon.com, educational resources, and social media platforms. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content or privacy practices of external sites.

9. Purchases Through Amazon

Hybrium Balanced Electrolytes is currently sold exclusively through Amazon.com. When you click a link on our website to Amazon and make a purchase, you are transacting directly with Amazon. Amazon's collection, use, and protection of your personal information — including payment details, order history, and shipping information — is governed by Amazon's Privacy Notice.

We do not receive your payment information, shipping address, or Amazon account details. We may receive aggregated sales data about product performance from Amazon's seller reporting tools.

OrganicMend Nutrition LLC participates in the Amazon Associates program (affiliate program). If applicable, this means we may earn a commission on qualifying purchases made through our links. Our editorial content and recommendations are not influenced by this arrangement.

10. California Residents — CCPA/CPRA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with the following rights regarding your personal information:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, our business or commercial purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt Out of Sale/Sharing: We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law. If this changes, we will update this policy and provide an opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.
• Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined under the CPRA.

How to Submit a Request: To exercise any of these rights, contact us at hello@drinkhybrium.com or ‪(786) 600-2205. We will verify your identity before processing your request. We will respond within 45 days. If we need additional time, we will notify you.

Authorized Agent: You may designate an authorized agent to submit requests on your behalf by providing written authorization. We may still require verification of your identity.

Categories of Personal Information Collected (Past 12 Months):

• Identifiers (name, email address) — collected via contact forms and email sign-ups
• Internet/network activity (IP address, browsing behavior on our site) — collected automatically

We have not sold or shared personal information for monetary or other valuable consideration in the past 12 months.

11. Children's Privacy

Our website and products are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 13, please contact us immediately at hello@drinkhybrium.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other business reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also provide notice by email (if you have subscribed) or by a prominent notice on the website.

Your continued use of the website after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: